Privacy Policy
Last updated: 14.10.2024
Who we are
Naturally Crafted is a business run by [your full name], a sole trader based in the UK. We sell handmade crafts, antiques and tribal arts and crafts through naturallycrafted.co.uk.
Office Address: 165 Out Westgate, Bury St Edmunds, Suffolk, IP33 3NU
Email: matt@naturallycrafted.co.uk
Phone: 01284 624077
We are responsible for the personal information you share with us, and we look after it in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
What we collect
When you place an order: your name, email address, phone number, delivery and billing addresses, and details of what you bought.
When you contact us: your name, email address and anything you include in your message.
When you browse our website: basic technical information such as your device, browser and the pages you visit. We only collect analytics information if you accept cookies.
We never see or store your full card details. Payments are handled securely by Stripe.
How we use it
To process, deliver and support your order (to fulfil our contract with you).
To reply to your questions.
To keep accounting and tax records (required by law).
To understand how people use our website so we can improve it (only with your consent, through cookies).
We do not send marketing emails, and we never sell your information.